Do you have a question about The Woodlands?  Click on a topic below to find the answers. Or, email marketing@thewoodlandsccrc.com.
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Health Services ●Extended Care ●Stay at Fairfax Nursing Center ●Spouse Needs Care ●Handicapped Accessible ● Need an Insurance Policy	What You get ●Activities ●Floor Plans ●Guests ●Parking ●Pets ●Security ●Transportation	Costs ●Refundable Entrance Fee ●Monthly Fee ●When You're Away ●If Plans Change ●Can You Sublease
Other Answers ●Date Opening ●Is there a minimum age

• What is the projected opening date for The Woodlands?

  • Answer:  The Woodlands is projected to open in spring 2008.

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• What does The Woodlands' refundable entrance fee entitle me to?
  • Answer: The Woodlands' refundable entrance fee allows all residents to enjoy today while they plan for their future. The entrance fee, along with the monthly fee, entitles you to all the benefits of a spacious and beautiful apartment home, great amenities, impeccable services, use of all community spaces and, if needed, priority access to a complete continuum of professional and compassionate care. Such care includes assisted living and Alzheimer's care at The Gardens and skilled nursing care at the Fairfax Nursing Center just blocks away.
    
    Because The Woodlands is an investment, your apartment home will be released if you relocate. Your entry fee will be refunded to you or to your estate as soon as the new resident places a refundable entrance fee on the residence.
    

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• What floor plan designs can I choose from for my apartment home, and what are some of the special features?

  • Answer: The residences at The Woodlands are some of the largest you will find in senior living. There are 15 different plans - everything from comfortable one-bedrooms to oversized two-bedrooms with separate dining rooms and dens - so you shouldn't have any trouble finding a design to meet your taste and budget. Each residence features a fully equipped kitchen, wall-to-wall carpet with a variety of color selections, a choice of finishes for kitchen cabinets and bathroom vanities, window treatments, laundry rooms, ceramic-tiled baths, individually controlled heating and cooling and cable wiring. You will also find a state-of-the-art emergency response system as well as smoke alarm and sprinkler system. A voice recognition system will allow you to screen visitors prior to their arrival at your residence.
    
    Residences come complete with lovely views, and nearly all will have balconies from which to enjoy the natural beauty of the grounds. In addition to your private residence, you will have the benefit of the ample shared community space designed exclusively for our residents.
    

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• What activities are planned?
  • Answer: The activity program will be as varied as the residents who participate. Every month The Woodlands' fu1l-time Social Director will schedule a calendar of interesting and enriching activities that reflect the interests and requests of our residents. You will be able to choose from a  full slate of daytime and evening activities - in and away from the community - as well as holiday, seasonal and special events. With the wide selection of opportunities, you'll have the resources at hand to polish up old skills and develop new ones. Of course, the choice of activities will always be yours to make.
    
    
• What type of transportation will be provided?
  • Answer: Scheduled transportation service in our chauffeured van will be provided within the local area free of charge to residents for activities such as shopping, banking, doctors' appointments, cultural and other special events. Should you require transportation beyond the local area, arrangements can be made with the Woodlands' concierge.
    
    
• Are The Woodlands handicapped accessible?
  • Answer: Yes. The Woodlands exceeds the federal requirements for handicapped accessibility, as established by the Fair Housing Act and Americans with Disabilities Act as they apply to the respective areas. We do not permit discrimination against residents with disabilities.

                     
    

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Health Care and Wellness Programs:

• Are health care services available for residents at The Woodlands?
  • Answer: The Woodlands is designed for healthy, active adults. However, sometimes health needs change. In the event that you, as an independent healthy resident, require health care, it is available on a pay-as-you-need-it, priority basis. Should you require more intensive care, The Gardens and the Fairfax Nursing Center are both licensed by the State of Virginia to provide a full spectrum of assisted living and skilled nursing care services. The Woodlands unique Recovery Care Program provides residents with a lifetime five free days of assisted living at The Gardens. This can benefit you if you are returning from a hospital stay and require recuperative time before returning to your normal routine in your own residence.
    
    Residents who require assistance with daily living activities such as dressing, bathing and medication reminders can select an attractive suite next door at The Gardens, which can be personalized with your own furnishings and family treasures. You'll enjoy beautifully prepared meals in the company of friends in your own dining room, and there will be many opportunities each day to participate in entertaining and enriching activity.
    
    Licensed skilled nursing is available if you require more intensive care. At the nearby Fairfax Nursing Center compassionate professionals treat each resident with dignity and respect. All are carefully recruited and trained, and many have been providing care at the center for a number of years.
    
    The Woodlands also provides an ongoing wellness program designed to keep residents healthy and fit. In addition, a choice of rehabilitative therapies is offered to residents on a fee-for-service basis, and can be billed to you monthly.
    
    
• What happens if I need to move temporarily to assisted living or to the nursing center?
  • Answer: Should you require a temporary move to assisted living or to a nursing center, we can make the arrangements for a comfortable move to The Gardens or the Fairfax Nursing Center. The financial arrangements would be made at the time of the move.

• What happens if my spouse needs additional care and I am fortunate enough to remain healthy?
  • Answer: If such a move would become necessary, you could continue to live independently and your spouse would have the opportunity to stay close to you at The Gardens or the Fairfax Nursing Center. Van service is provided on a regular basis to the nursing center so you could visit as often and for as long as you like.
    
    If both of you should need to leave The Woodlands for health reasons, The Woodlands management would do everything possible to assist you and your family in making the necessary arrangements. Should you choose to stay close by at The Gardens or the Fairfax Nursing Center, you would be entitled to priority access as a resident in good standing at The Woodlands.
    
    
• Will I need a long-term care insurance policy at The Woodlands?
  • Answer: Our refundable entrance fee and our priority access to excellent health care bring a high degree of comfort and security for those doing financial pre-planning. Many residents may choose to obtain or maintain long-term care policies for additional assurance. Individuals should consult with their insurance advisor to determine if a long-term care policy is right for them.

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Safety :

• What kind of security will be in place at The Woodlands?
  • Answer: Much study has gone into our security plans for The Woodlands to assure your comfort and peace of mind. The community will be located in a stable Fairfax County neighborhood.  A receptionist will be on duty to welcome your guest throughout the day.
    
    

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• What happens to the monthly fee if the resident is away part of the year?
  • Answer: Many operating costs must be covered each month in order to provide the services promised to all residents of The Woodlands. Most of these do not vary when a resident is away from the community. Staffing, maintenance and utilities are a few examples of relatively fixed operating expenses. However, if  you are away from the community for more than seven consecutive days, you are eligible for a partial credit in an amount to be determined by management. The credit would begin to apply after the seventh day of absence from the community.
    
    
• What happens to the refundable deposit if the resident's plans change before The Woodlands opens or before moving in?
   

  Answer: Once the 10% deposit is made and the Resident Agreement is signed, a full refund will be made:

  - if contract termination is desired for other than health change reasons, and it is requested more than 30 days after the contract was signed.

   In the event of a documented health care change, a full refund will be made.

  When the community is ready to open, or has already opened, and a resident's move has been scheduled will be made:

  - if it is requested more than 30 days after the contract was signed, and when the same residence has been contracted for by another person.

  Any special costs incurred for modifications and/or refurbishing requested by the initial depositor will be due and can be paid directly or deducted from refundable entrance fee.
  

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• Are there additional services available beyond those included in the monthly fee?
  • Answer: Additional fee-for-service benefits include, but are not limited to: catering for private parties in your residence or the private dining room; decorating services; additional residential housekeeping and in-residence maintenance services, such as picture hanging or furniture moving; extra meals, guest meals and accommodations; transportation beyond the local area; spa treatments; help with medical forms; therapies; on-site banking; and home health care.

   

• Can I sublet my residence?

                 Answer:  Subletting is not allowed at The Woodlands.

• Will pets be allowed?
  • Answer: Yes. Small, domesticated pets will be allowed in the community. However, it is the resident's responsibility to provide adequate care for the pet and to ensure that the pet does not infringe on the other residents' privacy and enjoyment of The Woodlands . Rules and Regulations of the community will provide further guidelines on pets, and other aspects of life at the Woodlands.
    
    
• Are my guests welcome?
  • Answer: Family and friends are always welcomed at The Woodlands. Your guests are permitted to stay in your residence on a short term basis or reservations can be made on a first come, first served basis for our guest accommodations.
    
    
• Can a resident sublease his/her residence?
  • Answer: Subletting is not allowed at The Woodlands.
    
    
• Is there a minimum age requirement for residency at The Woodlands?

  • Answer: The Minimum age is 62. In the case of a couple, at least one resident must be 62 or older.